Privacy policy

Privacy Policy

Effective Date: September 10, 2026

This Privacy Policy explains how AJTT IMPEX LLC, operator of Norelliva.shop, collects and uses information when customers browse our website, place orders, or communicate with us.

Information We Receive

Information may include your name, email address, billing and shipping information, order details, customer service communications, IP address, device information, browser information, and website interaction data.

Payment details are processed through payment providers used during checkout. We do not generally retain complete payment card numbers on our own systems.

Purposes of Processing

We may use collected information to:

  • Complete and deliver purchases;
  • Process payments and order-related requests;
  • Handle returns, refunds, and exchanges;
  • Respond to customer inquiries;
  • Maintain website functionality;
  • Improve products and website performance;
  • Identify fraudulent or unauthorized activity;
  • Meet legal and regulatory requirements.

Third-Party Providers

Certain business functions may be performed by service providers, such as payment processors, shipping companies, technology providers, analytics services, and customer support platforms.

We share only information reasonably necessary for those providers to perform their services.

Cookies

Our website may use cookies and related technologies to operate essential features, maintain shopping-cart information, remember preferences, understand visitor activity, and support analytics or advertising where applicable.

Information Security

We maintain reasonable safeguards designed to protect information from unauthorized access, loss, misuse, or disclosure. However, no electronic system or internet transmission can be guaranteed to be completely secure.

Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including certain rights to access, correct, delete, or obtain information about personal data we maintain about you.

Requests may be sent to through@norelliva.shop.

Children's Information

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes

We may revise this Privacy Policy as our business practices or applicable requirements change. The updated version will be posted on this page with a revised effective date.

AJTT IMPEX LLC
Email: through@norelliva.shop
Website: www.norelliva.shop